ITGSS Certified Technology Specialist

What should the user department confirm when participating in the testing of a newly developed business system?

1. The software is completely bug-free

2. The system is compatible with existing hardware

3. Business requirements are satisfied

4. The documentation is up-to-date

The correct answer is: Business requirements are satisfied

When participating in the testing of a newly developed business system, the emphasis for the user department should be on confirming that the business requirements are satisfied. This aligns with the primary purpose of the testing phase, which is to ensure that the system meets the specific needs and objectives laid out during the initial planning and development stages. Validating that business requirements are fulfilled ensures that the system performs as intended and can support the organization’s operations effectively. This involvement allows the user department to provide feedback on whether the system aligns well with practical scenarios, user experiences, and desired functionalities. Ensuring requirement satisfaction ultimately helps the organization to evaluate the return on investment and the impact on business processes. While other aspects, such as system compatibility with existing hardware and documentation accuracy, are important, they are secondary to guaranteeing that the core business requirements are being met. Focusing on requirements ensures that the final product will be truly useful and effective for the end-users.